Professional drivers of Freightliner trucks can now utilize a new service at the nation’s largest over-the-road maintenance network with increased support and convenience for light mechanical repairs.
Love’s Travel Stops and Daimler Truck North America LLC (DTNA) Thursday announced the rollout of Freightliner ExpressPoint at more than 400 Love’s Truck Care and Speedco locations, with additional location openings planned.
“We are excited to have Love’s Freightliner ExpressPoint network fully online, less than a year after announcing our partnership with DTNA," said Eric Daniels, vice president of total truck care for Love's. "Love's Truck Care and Speedco technicians have received comprehensive training from their local Freightliner dealer to provide quality customer service, maximizing uptime for the drivers who keep America running."
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Through Freightliner ExpressPoint, participating Love's locations provide light mechanical warranty repair work, roadside warranty emergency services and approved field service and recall campaigns for Freightliner trucks. Warranty repair services include HVAC, fuel systems, external engine components, brakes and suspension, among other services.
"We show full commitment to our customers’ uptime by expanding select service offerings with more than 400 Love’s Truck Care and Speedco locations to Freightliner customers, " states Paul Romanaggi, chief customer experience officer and general manager of service for DTNA. “The strategic partnership with Love’s and our robust Freightliner Service network charts a course that ensures reliability and efficiency to increase customer profitability keeping their trucks running.”
Love’s locations work directly with their local Freightliner dealer to provide parts availability, repair work, and warranty claim filing to help Freightliner customers get back on the road quickly.
More information about Freightliner ExpressPoint, including frequently asked questions, can be found at loves.com/freightliner and freightliner.com/service/expresspoint/
