T.E.A.R.: drivers helping drivers with job’s problems

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Updated Feb 23, 2020

Not long before Christmas last December, one of the American trucking industry’s most recognizable carriers abruptly locked its doors, turned off drivers’ fuel cards and announced it was filing for bankruptcy. In an electronic message, Indianapolis-based Celadon assured drivers they would be paid for their work and that the company would “not leave anyone stranded away from home.”

Celadon’s shutdownTear Logo and the troubles experienced by some drivers reverberated through the industry. Despite the company’s assurances, social media was rife with stories of drivers not having fuel, not knowing where to go, what to do with equipment or who would help them move on.

While that was the most recent and highest-profile carrier collapse causing driver dilemmas, it is far from being the only one. And, fleet shutdowns are but one source of problems plaguing drivers today. Often, by its very nature, trucking can present any number of difficulties — large and small — drivers sometimes need help sorting out. And, often that help is not at hand.

A cadre of veteran truckers familiar with life on the road and the troubles that can crop up hope to provide that assistance. They also hope to enlist other truckers in their efforts.

Idella HansenIdella Hansen

Truckers Emergency Assistance Responders — with the sad, and too often appropriate abbreviation, of T.E.A.R. — is a new non-profit organization with the goal of helping out truckers in need. The fledgling group’s slogan is, “We step up when they step back,” and seeks to help drivers who need “assistance due to carrier abandonment, wage theft, carrier retaliation, accident, weather, illness or injury,” according to a statement on its Facebook page and two of the three founders.

Idella Hansen and Dominic Oliveria agree that the group they and Desiree Wood founded late last year is meant to be a helping hand to drivers in need. While there are other existing groups helping truckers — among them the St. Christopher Truckers Relief Fund, Meals for 18 Wheels, Truckers Final Mile — Hansen and Oliveria said T.E.A.R. is meant to fill some gaps. It seeks to be a referral resource truckers can use to help get an answer or assistance for an immediate problem. That may mean connecting a driver in need to another driver or service that can help, provide an answer to a pressing question for a rookie driver or even provide some modest financial assistance.

Dominic OliveriaDominic Oliveria

“There was a definite need to help some people get home, get to the next job, just enough money to feed them (and) house them for the night,” said Oliveria. “Like I said, there are some groups that do that, but one doesn’t cover this one, this one doesn’t cover medical and, and the other one doesn’t do emergency medical. So we wanted to fill the gap. We’d been talking about this for a while and the opportunity came up to do that. We’re just filling the gaps.”

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Oliveria, Hansen, and Wood know all about the problems that can arise for truckers. Hansen has spent 50 of her 70 years as a driver and has been a volunteer for numerous trucker-related charities and organizations. Oliveria has been on the road since 2013 and has his name attached to a precedent-setting federal lawsuit that was ruled on by the U.S. Supreme Court. Wood is the founder of REAL Women in Trucking and is a tireless advocate for women in the industry, new drivers and proper training.

Because of her long career and standing in the industry, Hansen said she often fields questions from drivers seeking information or assistance. Those calls helped inspire the creation of T.E.A.R., said Hansen.

Desiree WoodDesiree Wood

“I get a lot of the phone calls because let’s face it, my name’s on the truck stop,” said Hansen, whose name truly is attached in big letters to the TA/Petro in North Little Rock, Arkansas. “They see me, you know, and I don’t make my phone number private. I’m out here to help. That’s all I’ve ever wanted to do was to help. And, sometimes it was just a bit of encouragement. It was a sentence. It was a website, it was another person. But other times it was money and you can only do so much yourself.”

The hope now is that truckers in a bind can reach out to T.E.A.R. and get the helping hand they need. Operating under the umbrella of the Truckers Assistance Fund created and overseen by Allen and Donna Smith, T.E.A.R. is recruiting volunteers who will be available to answer questions, make referrals and make phone calls on behalf of drivers. It’s also raising funds on its website.

You can follow T.E.A.R. on Facebook and on Twitter at @CDLTEAR.