In a poll of close to 5,000 shippers, Averitt was honored in three categories – South/South Central Regional LTL, Expedited and Truckload Dry Freight. No other carrier in the South has earned more Quest for Quality awards since the program began in 1984, according to the company.
“This recognition is very humbling, because it means our customers appreciate our efforts to deliver outstanding service and value,” said Averitt President and Chief Operating Officer Wayne Spain. “We also understand that we must earn that trust each day, and we’re excited about the opportunity we have to continue to raise the bar of excellence in the future.”
The Quest for Quality Awards are based on several criteria, including on-time performance, value, information technology, customer service, and equipment and operations.
Averitt Express is located in Cookeville, Tennessee, and has some 4,700 tractor and 14,100 trailers.